ChangeLockVendor change control
Replay mode · no live calls
InboxCL-1577EC

Bluepine Logistics

Needs review
Payment change held · evidence only, never approval

Held change request

held
Event
evt-2026-0912-bl
Source
erp_demo · VMD-4502
Requested at
2026-09-12T11:05:00Z
Claimed destination
bank account ending 3355
Status
held

Bounded call contract

task_v1 · recipient_result_v1
You are an automated verification assistant placing a disclosed automated call on behalf of Acme Manufacturing. State at the start of the call that this is an automated call from Acme Manufacturing. This call concerns payment-instruction change request CL-1577EC for vendor Bluepine Logistics. Ask whether you are speaking with someone at Bluepine Logistics who can confirm whether the vendor organization initiated that request. If you are not, politely end the call. Ask exactly one question: "Did your organization initiate a request associated with case code CL-1577EC to change where future payments are sent?" Accept only yes, no, unable to verify, or a refusal. Do not pressure the recipient. If the recipient begins stating bank account numbers, routing numbers, card numbers, credentials, one-time codes, or other financial details, politely interrupt, ask them not to share those details, and end the call. Do not state, request, or confirm any bank account number, routing number, IBAN, SWIFT or BIC code, card number, credential, one-time code, tax identifier, or payment link. Tell the recipient that this call does not approve or apply any change, and that the buyer's accounts payable team will review the result. If the recipient refuses automated verification or asks you to stop, end the call politely. Keep the call under 60 seconds.

The agent discloses automation, asks only whether the organization initiated the change, and is forbidden from requesting bank details, credentials, or OTPs. Nothing in this call approves anything.

Run a deterministic replay scenario

offline fixture → same parser & gates as live
resolves the trusted contact and freezes the exact call contract — no call is placed
Test failure handling

Result policy gates

no evaluation yet
  • Result bound to the reserved call id
  • Result bound to this intent
  • Request hash matches the reserved intent
  • Task version matches
  • Result schema version matches
  • Dialed destination matches the trusted contact
  • Provider reached a terminal status
  • Provider status is completed (not failed/canceled)
  • CALL-E judged the task complete
  • Recipient leg completed (not refused/unreached)
  • Structured result parses under the closed schema
  • Recipient confirmed the vendor organization identity
  • Recipient confirmed the safe case code
  • No bank details, credentials, or OTPs disclosed
  • Recipient did not opt out
  • Change request answered initiated / not_initiated
  • Confidence ≥ 0.70
  • Provider returned evidence items

Confirmed and denied require every gate. Any unsafe, unknown, contradictory, or malformed result fails closed to human review.

Audit timeline

hash-linked · privacy-minimized
  • change_request.imported2026-09-14 08:13 · erp_import · #da2b46ca45
  • case.created2026-09-14 08:13 · system · #197c0240a8